Terms & Conditions
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1. By booking or participating in coaching sessions with Julieta Alvarez (“Coach”), you (“Client”) agree to the following terms and conditions. Please read them carefully.
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2. Coaching is a process that provides support, accountability, and guidance to help clients clarify goals and take action. Coaching is not therapy, medical treatment, or a substitute for licensed mental health care. If it becomes clear that therapy or another form of professional support is more appropriate, the Coach may refer or recommend other resources.
3. For clients under 18 years of age, written consent from a parent or legal guardian is required before coaching can begin.Parents/guardians may be included in introductory sessions to set expectations, but ongoing coaching sessions prioritize the teen/young adult’s privacy and personal growth. Confidentiality is respected, with the exception of concerns regarding safety, harm to self or others, or situations required by law to be disclosed.
4. All sessions and communications between the Client and Coach are confidential, except in cases where disclosure is required by law (such as risk of harm or abuse). Notes and records are kept private and secure.
5. Payment is due prior to each session or according to the selected coaching package. Cancellations require at least 24 hours’ notice. Sessions canceled with less than 24 hours’ notice may be charged in full. Packages must be used within the specified timeframe; unused sessions may not be carried forward unless agreed upon in writing.
6. Coaching is a collaborative process. The Client is responsible for taking action on agreed steps.The Coach cannot guarantee outcomes, success, or specific results, as these depend on the Client’s commitment and circumstances.
7. Client understands and agrees that the Coach is not liable for any direct or indirect damages that may result from coaching sessions. Coaching is undertaken voluntarily and at the Client’s own risk.
8. Either the Client (or parent/guardian for minors) or the Coach may terminate coaching at any time, for any reason. Refunds for unused sessions may be granted at the discretion of the Coach.
9. These Terms & Conditions are governed by the laws of the United States. In the event of any dispute, the applicable law will be determined by the state in which the Coach resides and operates (currently California), unless otherwise required by law.
10. Acceptance of TermsBy booking and/or participating in coaching sessions, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.