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Privacy Policy

1. Introduction

Julieta Alvarez Coaching is committed to protecting the privacy and confidentiality of all clients. This Privacy Policy explains how I collect, use, store, and disclose personal information in the course of providing coaching services to teens, young adults, and parents. By engaging in coaching services, you (and, where applicable, your parent/guardian) acknowledge and consent to the practices outlined in this Policy.

2. Information collected 

  • Personal Identification: Name, date of birth, contact information.

  • Parent/Guardian Information: Where applicable, for clients under 18.

  • Emergency Contact Information.

  • Session Information: Goals, challenges, progress notes, and other information voluntarily shared during sessions.

  • Payment Information: Processed securely through third-party providers (e.g., Stripe, PayPal). Payment details are not stored by me.

3. Use of Information

Your information will be used for the following purposes:

  • Delivering and managing coaching sessions.

  • Communicating about scheduling, services, and updates.

  • Ensuring client safety, including in emergencies.

  • Processing payments.

  • Maintaining records in compliance with professional standards.

4. Confidentiality

All coaching sessions are private and confidential. Information will not be shared with any third party without your consent, except in the following situations:

  • If required by law, regulation, or court order.

  • If there is a clear and imminent risk of harm to yourself or others.

  • If abuse of a child, elder, or vulnerable adult is disclosed.

For minor clients (under 18): Confidentiality is respected to support trust and growth. Limited, relevant information may be shared with parents/guardians only when necessary for safety or to support progress.

5. Data Storage & Security

  • Client records are stored securely in password-protected digital systems and/or locked files.

  • Only the Coach has access to client records.

  • Reasonable safeguards are maintained to prevent unauthorized access, loss, or misuse of information.

6. Online Services

  • Sessions are conducted via Zoom or other secure virtual platforms.

  • Sessions are not recorded unless explicit written consent is obtained.

  • Clients are responsible for ensuring they join sessions from a private and safe location.

7. Your Rights

Clients (or parents/guardians of minors) have the right to:

  • Access the personal information held about them.

  • Request corrections of inaccurate or incomplete data.

  • Request deletion of records, except where retention is legally required.

Requests may be made in writing to the contact information below.

8. Changes to This Policy

I reserve the right to update or modify this Privacy Policy at any time. Any material changes will be communicated to clients directly or posted on my official website.

9. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

​

Julieta Alvarez Coaching
julieta@yourcoachjulieta.com

Los Angeles, California
 

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